Frequently asked questions

We ship to all 50 U.S. states, including Alaska and Hawaii, and Washington, D.C. We do not ship to U.S. overseas territories, APO/FPO addresses or P.O. Boxes.

Standard shipping is free on all orders in our delivery area.

Free shipping on all orders within our U.S. delivery area. Handling: 1–2 business days. Transit after dispatch: 3–4 business days. Estimated total: 4–6 business days. Our daily order cutoff time is 07:00PM (GMT-06:00) Central Standard Time (Chicago), Monday through Friday. This is a fixed UTC−06:00 offset and does not change for daylight saving time. Business days are Monday through Friday, excluding U.S. federal public holidays. Orders placed before the cutoff on a business day use that day as the starting point for handling time. Orders placed at or after the cutoff, or on weekends or applicable public holidays, use the next business day as the starting point.

Use the individual garment size chart on each product page. Measurements are garment measurements, not body measurements. Compare them with a similar vest you already wear and allow room for layers.

Follow the care instructions on the individual product page. Cotton, mesh, stretch, fleece and filled styles have different care needs.

You may request a return within 30 days of receiving your item. Contact support@modlane.shop with your order number and reason before sending anything back. We will provide authorization and return instructions. Items returned for a change of mind must be unused, unworn, unwashed and in original condition, with tags and original packaging. Opening the packaging to inspect an item does not by itself make it ineligible.

If an item arrives damaged, defective or different from what you ordered, contact us with your order information and a description of the issue. Photos may help us assess it. We will arrange an appropriate return, replacement or refund. Ordinary change-of-mind conditions do not automatically prevent assistance with these issues.

modlane pays return shipping when the issue results from our error, damage or a defect. For change-of-mind returns, the customer pays return shipping. There is no restocking fee.

Once your refund is approved, the amount will be returned automatically to the original payment method within 10 calendar days. Your bank or payment provider may take additional time to display the credit. Please contact us if you need help checking a refund.

Review your items, addresses and total at checkout before submitting a payment. An order confirmation communicates acceptance. Contact support@modlane.shop if you have a question about a payment or order.

Email support@modlane.shop, call +1 315-696-8931, or use our Contact page.